Delete your account

1. Delete your account in the app

The in-app control is labeled Delete account. This website publishes the help page only. It does not include the app screens, so start in Settings, then Account if the control is grouped there.

1. Open Apogee.
2. Open Settings.
3. If you do not see Delete account, open Account.
4. Choose Delete account and confirm.

If you cannot find that label, use the email option below.

2. Ask by email

You can also request deletion by emailing support@apogeemoney.app from the email address associated with your Apogee account. Say that you want your account deleted. We will respond within 30 days.

That is the same contact listed in the Privacy Policy.

3. What happens to your data

When you delete your account, we delete your personal data within 30 days, except where we are legally required to retain it. The Privacy Policy gives tax records and fraud-prevention logs as examples. Those records may be kept for up to 7 years. Subscription records are retained as required for tax and accounting purposes.

While an account is active, we retain the data associated with it.

4. Actions that do not delete your account

The Privacy Policy describes a few related actions. They do not, by themselves, delete your Apogee account:

• Disconnecting a Plaid connection at my.plaid.com stops new data syncing. It does not delete data already stored in Apogee.
• Archive keeps an investment source's history and stops that source from being used in later official portfolio calculations.
• Privacy Delete removes a selected investment source from official portfolio records. It is separate from Delete account.

Previously synced data and frozen historical records remain while your Apogee account exists. Disconnecting or archiving does not automatically delete them after 30 days. To delete the account and the associated personal data, use Delete account or the email option above.

5. Contact

Questions about this page or your personal information can go to the same contact as the Privacy Policy.

The full description of collection, use, retention, and deletion is in the Privacy Policy.